SentinelKiosk — Seamless Self‑Service for Modern Retail

Built by Dove Shield Tech Limited, SentinelKiosk is a next‑generation kiosk platform for fast, convenient, and fully integrated in‑store experiences — aligned with your existing EPOS and e‑commerce systems.

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SentinelKiosk in retail

What is SentinelKiosk?

Self‑service that plugs into your business — not around it.

SentinelKiosk combines modular hardware with custom software integration to fit each retailer’s operating model. Deploy for checkout, click‑and‑collect, returns, price check, or customer service — all on a flexible, reliable platform.

Self‑Service Transactions

Fast barcode/QR scanning, POS printing, and optional cash acceptance.

Custom Cabinets

Bespoke kiosk enclosures designed and manufactured to match brand and space.

Integration & Software

Direct connections to EPOS, e‑commerce, and omnichannel backends.

Admin & Operations

Provisioning, monitoring, remote access, and scale from single store to chain.

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Kiosk peripherals and devices

System Capabilities

  • Barcode/QR Scanning — Support for fast item lookup, ticket redemption, and digital wallet use.
  • POS Printing — Integrates with receipt/label printers for confirmations, order tickets, and slips.
  • Cash Handling — Supports coin validators (G13, RM5, D4S) and bill validators (ITL NV9, CPI SC Advance).
  • NFC & RFID — Tap‑to‑pay, membership cards, and contactless integrations.
  • Facial Recognition (optional) — For customer authentication, loyalty recognition, or age verification.
  • Other Peripherals — Scales, keypads, customer displays, and more.

Dove Shield Tech can arrange design and manufacture of custom kiosk cabinets to fit branding, space, and functionality.

Integration Approach

Connect kiosks as a first‑class citizen in your retail stack.

SentinelKiosk supports multiple integration models to suit infrastructure, preferences, and compliance.

API‑Based Integration

RESTful APIs with HTTPS/TLS; auth via OAuth 2.0, API keys, or JWT.

GraphQL supported for precise queries (product, pricing, cart totals).

Middleware Connectors
  • Data transformation & mapping
  • Queuing/caching for offline & spikes
  • Unified API across multiple backends
Direct Database Integration
  • ODBC/JDBC to SQL backends
  • Replicated DBs to protect live systems
  • Role‑based accounts & stored procedures
File‑Based & Batch

CSV/XML/JSON via (S)FTP with scheduled imports/exports where real‑time isn’t available.

Security & Authentication
  • All comms over HTTPS/TLS with modern ciphers
  • Auth: API keys, OAuth2, SAML, PKI certificates
  • Encryption at rest (e.g., AES‑256 on device)
  • Auditing with transaction IDs & timestamps
Offline & Resilience
  • Local cache for products, prices, promos
  • Transaction queuing & replay after outage
  • Endpoint monitoring, retries, and alerts

Example Integration Flows

Proven patterns for retail use‑cases

1) In‑Store Checkout (EPOS REST API)
  1. Scan items → GET /api/products/{sku}
  2. Build cart, optional loyalty lookup
  3. POST /api/cart/price for totals/taxes
  4. Take payment (card/NFC or cash if enabled)
  5. POST /api/sales commit → saleId; print/email receipt

Resilience: If commit unavailable, queue as PendingCommit; print receipt marked “pending”.

2) Click‑and‑Collect Pickup (GraphQL + EPOS)
  1. Scan pickup QR → query orderByCode
  2. Verify customer (face/ID/OTP as required)
  3. Print pick ticket or open locker via API
  4. Update statuses (ReadyForPickup → PickedUp)
  5. Optional loyalty earn + digital receipt

Resilience: If endpoint down, use cached headers and emit PickupDeferred for backfill.

3) Returns & Refunds (Middleware + EPOS)
  1. Validate proof‑of‑purchase via middleware
  2. Apply policy & fraud checks → RMA decision
  3. POST /api/returns with items & refund route
  4. Payout via PSP, cash device, or store credit
  5. Print return receipt; publish events

Resilience: If print fails post‑refund, allow admin reprint via persisted returnId.

4) Price Check & Inventory (GraphQL + Cache)
  1. Query local cache; fall through to productBySku
  2. Check store/nearby stock via inventory APIs
  3. Present offers; optional loyalty login
  4. Next steps: add to cart, reserve, or directions

Resilience: If online checks fail, show cached price; prompt staff and raise alert.

5) Cash‑Accepting Checkout (Validators + EPOS)
  1. Totals from Flow #1
  2. Enable coin (G13/RM5/D4S) & bill (ITL NV9/CPI SC Advance) validators
  3. Compute change; command hoppers/dispensers
  4. POST /api/sales with cash tender breakdown
  5. Print receipt; log cashbox counters + webhook

Resilience: If commit fails after cash accept, lock session and retry; allow admin reconciliation.

Administration & Operations

  • Provisioning & deployment across locations
  • Monitoring & centralized log aggregation
  • Secure remote access for updates & diagnostics
  • Scales from a handful of kiosks to hundreds
Security & Compliance
  • PCI‑aware payment flows via certified PSPs
  • Role‑based access with optional 2FA
  • Data protection & GDPR‑aligned handling
  • Full audit trail for transactions & admin actions

Build the self‑service journey your customers expect.

SentinelKiosk blends hardware choice with deep integrations so your kiosks are part of your ecosystem — not standalone islands.

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Let's make something great together.

Address
Blackhorse Avenue, Cabra, Dublin 7, Ireland, D07X9T3
Phone

+353877725423