SentinelRecognition — Retail Facial Recognition for Compliance

Built in partnership with Nsoft Vision, SentinelRecognition is a retail facial recognition system tailored to protect self‑excluded customers and support regulatory compliance.

SentinelRecognition facial recognition dashboard

What is SentinelRecognition?

Facial recognition for responsible retail compliance.

SentinelRecognition automatically detects self‑excluded customers and triggers multi‑channel alerts and interventions to protect vulnerable individuals while safeguarding operators against regulatory risk.

Tailored for Self‑Exclusion

Monitors entrances and sales points to identify registered self‑excluded customers.

Regulatory Compliance

Helps operators comply with national regulations and responsible gambling obligations.

Automated actions on detection

Automated Actions on Detection

  • Automated phone call to head office with customer details and shop contact.
  • Automated phone call to self‑excluded customer prompting them to leave.
  • Automated email & SMS to the customer with care service info and tap‑to‑call link.
  • Automated email to GRAI with detection event and actions taken.
  • Integration with National Register of Self‑Excluded Customers (in development).

Benefits

Protect customers, protect your business.

Responsible Gambling Support

Proactively intervenes to protect vulnerable individuals.

Operator Protection

Reduces regulatory fines and reputational risk by ensuring compliance.

Multi‑Channel Automation

Calls, emails, and SMS ensure no detection goes unaddressed.

Facial recognition designed for retail compliance.

SentinelRecognition helps operators support responsible gambling while meeting strict regulatory requirements.

SentinelPay in manufacturing

Get In Touch

Let's make something great together.

Address
Blackhorse Avenue, Cabra, Dublin 7, Ireland, D07X9T3
Phone

+353877725423